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We got robbed while staying at a Airbnb apartment

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airbnb APARTMENT

Now that we are back safe and sound, here’s the whole happenings of the worst nightmare when we booked at 187 Rue du Faubourg, Saint Denis, Paris.

We had booked ‪#‎Airbnb‬ apartment in Paris for a 5d4n, from 9th to 13th Oct. We chose this area due to the proximity to Gare Du Nord as we were arriving via Eurostar from London. We were there with our 3 kids (12, 6 and 3 year old) and 3 luggages + backpacks.

Upon reaching, the host picked us up as promised in her red hat, walked us to her apartment. The first night was alright. The nightmare started on day 2.

We left the house on the second day at 8am (Saturday) and were back only around 10.30pm. Door was still locked and all window had grills except the ones facing the main road. Everything remained just like how it was when we left. The most traumatic moment was when we walked into the bedroom and discovered the cupboard and a drawer were opened. The 2 mobile phones and 1 tablet that was left in the room were missing. All these happened and yet there was no visible signs of a break-in. The chest of drawers were all closed and only one drawer half-heartedly opened and the wardrobe was left opened too, which was strange becos there was no signs of rummaging.

Upon that, we rushed to the dining table and my work laptop, a white Lenovo was missing too. Son then discovered his Casio watch was stolen too. It was a Saturday and it would be highly impossible that any burglars would climb in thru this window under broad daylight as it faces Main Street. Right below is a busy street with lotsa shops and right behind was a Bus Terminal and a police post was right below the train station.

In total, we lost the following:
– Lenovo Laptop x 1
– Samsung S5 x 1
– Samsung S3 mini x 1
– Samsung Tab 1.0 x 1
– Casio Watch x 1

Upon discovering the theft, we went to the host who was just staying at the next door. The reaction given was most disappointing. It was simply a shrug of the shoulders, turning up the nose and saying “this is bizarre. We have stayed here for the last 10 years and nothing happened.” And she went on and questioned if my children pranked and hid the items. That was most shocking, to shift the blame and responsibility to my children. Nothing else that the host and her husband volunteered. They were also not concerned over and did not assess the possible damages to their house (which was none by the way). If we had not insisted that we wanted to file a police report, she would be ready to brush off the entire matter. When she next came back to our unit, we told her that we will reconsider going to the police, probably the next morning as my 3 yo was sleeping and the 2 other kids were tired out as well. I was not willing to risk leaving my kids in her house (she offered), nor in the same unit with one of us where the other one go with her to file the report.

Throughout the ordeal, the host was not concerned at all about their belongings, our safety as well as the loss. It was simply a message sent across as “tough luck. It’s a sad situation. We do not understand why too” and that’s it.

We packed our luggage immediately that night and left on day 3 at 6.30am. We could not sleep the night before for fear that we may be burglar-ed again, and our children’s safety was priority. Our kids wanted to leave Paris immediately as they were close to tears and so badly traumatized. We had to incur extra cost to get train tickets from Paris to London.

Now we have contacted the host again, asking if we could have a refund for the 2 nights but her reply was simply negative.

The thing on our mind now, is how on earth did the burglar break into the house when all the windows are grilled up? And the main door was still locked? Not forgetting that in order to get into the building, we will need to first use the security key tap to enable the building door to be opened before we walk into the lobby. And at the lobby, we will need the same security key tap to get access into the lift lobby before we can either take the lift or walk upstairs.

A police report has since been lodged immediately the next morning at around 7am.

Attached are some pictures of the unit as well as the excerpts of our conversation. Airbnb has been roped into this matter to investigate.

I am posting this as I do fear that subsequent guests may encounter the same ordeal as we had. A review has been posted at Airbnb but as long as the host does not post to reply to my review, the review will not be posted and there will be no way to warn innocent guests about this “bizarre situation”.

Source: Catherine

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Bus driver has neck pain and did not doze off while driving: SBS

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A bus driver was recently filmed to be apparently dozing off at the wheel of his bus.

In the video, which was posted on 7 May (Monday), the driver’s neck could be seen moving haphazardly yet the bus was still in motion.

Photo Credit: Facebook

The passenger who was filming did nothing but record the driver. An act for which he was flamed for by Netizens.

Many felt that it was cruel to post a video like this and to risk the driver’s job when he was probably working overtime to feed his family and was probably exhausted.

Photo Credit: Facebook

Others felt that waking the driver up or holding a conversation with him to keep him awake would have been a more reasonable course of action rather then to film the incident and do nothing while there were serious safety risks.

Photo Credit: Facebook

However, shortly after the video went up, SBS released a statement on the driver explaining that the elderly man had neck problems but that it did not affect his driving in any way.

The spokesperson for SBS went on to say that the driver was very safe and cautious on the road and that he had been certified to be fit for driving by a doctor.

While the video seems to suggest that our bus captain was dozing off at the wheel, our findings based on the CCTV footage from the bus reveals that this was not the case.

Throughout the time he was on the road, the driver “kept to his lane, slowed down when approaching bus stops and also stopped safely behind other buses or vehicles,The driver also conducted a right turn safely during the trip.

All these would not have been possible had he been dozing off at the wheel … We assure our commuters that dozing off while driving is not something we take lightly and will not hesitate to take action against any bus captain found doing so.

Photo Credit: Facebook

The spokesperson also went on to say that the driver’s neck did bend more then usual due to his medical condition but that he was fit for driving.

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Singaporean woman loses 76,000 KrisFlyer miles, SIA investigating matter, suspects due to possible phishing

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Singapore Airlines said it's aware that some KrisFlyer member accounts "may have been compromised due to possible phishing".

Posted by Channel NewsAsia on Tuesday, 17 April 2018

 

On 15th April 2018, Sherie Low logged into her KrisFlyer account and to her horror, discovered that the bulk of her frequent flyer miles had been wiped out under the names of four Russian individuals who were completely unacquainted with her.

Only 769 miles were available out of the supposedly 76,769 miles she should have possessed.

The 34-year-old general manager said she first registered for an account on Singapore Airlines (SIA)’s frequent flyer programme 10 years ago. The last time she logged into her account to redeem miles was in mid-March 2018.

In the aftermath of her logging in, four redemptions were made for Lufthansa flights from Frankfurt, Germany to Saint Petersburg at 12,500 miles each, and another 26,000 miles were converted to points for Virgin Australia’s Velocity frequent flyer programme. This took place between 24th March 2018 and 25th Mar 2018,

The redemptions were made under the names of four individuals – Ms Kseniia Migel, Mrs Elena Migel, Mr Matvei Kotliar and Mr Andrei Migel who were all holding Russian passports. From the reflected account, all four had been added as nominees to Low’s account on 23rd March 2018, just a day before they started making redemptions.

KrisFlyer nominees are allowed to use a member’s miles to redeem tickets and flight upgrades.

Ms Low immediately dialed the KrisFlyer hotline upon seeing the suspicious transactions.

SIA’s representatives said they did not want to give her “false hope” that she would get her miles back and could not give her a deadline for the investigation, according to Low.

SIA further assured her that their investigation team would get back to her within 24 hours, but only called back the next day to “reiterate the same thing” which was that “they don’t want to give me false hope”, added Low.

Under her Facebook name Kiki Koh, Low posted an account of the alleged hack on SIA’s Facebook page.

Dear friends, please check your Krisflyer accounts. I believe the current system which is only secured with a 6 digit…

Posted by Kiki Koh on Tuesday, 17 April 2018

Quite nice and considerate of her to warn other potential victims, to be honest. Going public about her misfortune requires a big step and several contemplation, sometimes.

“As a Singaporean and a loyal supporter of SIA, although I could choose other loyalty programmes (for) my credit card miles, I always chose SIA,” she told Channel NewsAsia.

“But after this incident, probably I will look for an airline with a better security system.”

While there were alerts and notifications about the redemptions sent to an email address linked to Low’s Krisflyer account, Low said that the account is inactive and she did not check it.

Ms Low expressed that KrisFlyer should update its system security as members can log into their accounts using their membership account number and a six-digit PIN which is insufficient in the event of a cyber attack.

“At the very least it should be protected with a one-time password,” she said. “They cannot have such a flimsy system that allows hackers to get into accounts so easily and also add nominees so easily.”

Hello Team, On 22nd Feb, i reported theft of my krisflyer miles, but havent seen any concrete action(outcomes) yet, …

Posted by Abhishek Singh on Sunday, 25 February 2018

Another member of KrisFlyer recently posted on SIA’s Facebook page about an alleged theft of KrisFlyer miles. Abhishek Singh wrote that he had reported a theft of his miles three days before but had yet to receive any follow-up or concrete outcomes.

 

Responding to media queries, SIA said: “Singapore Airlines can confirm that we received this complaint from our KrisFlyer member regarding the loss of her KrisFlyer miles. We are currently investigating this issue and we will be following up with the customer directly.”

“Singapore Airlines is also aware that some KrisFlyer member accounts may have been compromised due to possible phishing. We are monitoring these accounts closely and will work with relevant authorities in their investigations, if required.”

“We have also reached out to the affected members and advised them to take various measures to prevent further phishing. These include using stronger passwords, changing their passwords regularly, using a reliable anti-virus programme and logging in to their KrisFlyer accounts only via the official SIA website at www.singaporeair.com.”

“Reports on phishing attacks have been on the rise in recent months. We would like to advise our customers to be wary of unsolicited emails, messages and phone calls that claim to be from Singapore Airlines,” the company said in the advisory.

We certainly hope that SIA can double up and solve the problem fast and professionally and take precautionary measures to prevent such a case from happening again!

 

Know of any other possible scams? Let us know in the comments section below!

 

Also, the latest scam you should be aware of is a scam involving hacked WhatsApp accounts.

Once scammers get hold of the SMS verification codes, victims would lose access to their WhatsApp accounts.

 

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BMW driver at heart of Caltex petrol story finally breaks his silence: Considers legal action

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The driver at the center of the viral $10 Caltex petrol story has finally broken his silence.

Photo Credit: Willie Kok

If you haven’t heard the story, a BMW driver went to a Caltex petrol station and was given a full tank of petrol. He later claimed at the cashier that he had only asked for $10 worth of petrol and made the elderly petrol attendant foot the bill for his $125 tank of petrol.

After days spent dealing with the fallout of the viral Facebook post as well as with netizens who have uncovered and posted a lot of his personal information, the driver finally speaks out.

Shin Min Daily News (SMDN) reported on 16 April that the BMW driver has lodged a police report because he fears for the safety of his young son.

SMDN had produced an article detailing an account of one of its writer’s who had go down to the BMW driver’s house. His address was uncovered by enraged netizens.

When the reporter first approached the house, they were told that no one by the driver’s name was home. However, neighbours and residents in the area reported that he did actually live there.

When the reporter returned to the driver’s home, they found police officers outside the door. Apparently, the family got scared, thinking the reporter was out to seek justice after reading the viral post.

However, the reporter still managed to get an interview with him.

The driver of the BMW claimed that he was trading his car in to a dealership in Jurong.  The $10 petrol was a simple amount to tide him over the journey from Tampines to Jurong.

The driver reported that he had asked for $10 worth of petrol and was shocked when the bill came at the cashier. He apparently asked if the extra petrol could be taken out.

The petrol attendant was called over and but he was adamant in his belief that the driver had indeed asked for a full tank and not for only $10 worth.

The exchange ended with the petrol attendant walking off in a huff and claiming that he would bear the cost of the extra petrol.

However, colleagues of the petrol attendant have come forth to say that during the last last 10 years, he had been nothing short of kind and gentle and that what the driver said was not possible.

They also claimed that the station was typically quite crowded and noisy and that miscommunication was very likely.

The BMW driver is now considering legal action. He claims that the post the woman put up on Facebook was defamatory and that as a man in sales, his business and reputation have taken a hit.

Currently, images revealing the driver’s mobile number and attempts to harass him have been circulating.

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