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Singapore Police Force warn of police hotline impersonation scam

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Singapore Police Force shared a post on Wednesday (May 9) warning members of the public of a scam involving the user of a police hotline number.

This is their statement:

[Police Advisory on Phone Impersonation Scams]

The Police have received information that members of the public are receiving calls from telephone hotline 6435 0000, which belongs to the Criminal Investigation Department of Singapore (SPF). The calls were made in Mandarin through an automated operator system.

The Police would like to clarify that these calls were not made by officers from the SPF. Such calls are typical scammers’ tactics where caller ID spoofing technology may be used to mask the actual phone number and a different number is displayed.

Members of the public are advised to take the following precautions if they receive calls which employ such automated operator system:
i) Ignore such calls and the caller’s instructions.
ii) Do not provide your name, identification number, passport details, contact details, bank account, credit card details or other banking information such as usernames, passwords etc. Such information are useful to criminals.
iii) No government agency will request for personal details or transfer of money over the phone or through automated voice machines.
iv) When in doubt, call the anti-scam helpline at 1800-722 6688 or visit www.scamalert.sg

Members or the public may call the Police Hotline at 1800-255 0000 or submit information online at www.police.gov.sg/iwitness should they have any related information, and dial ‘999’ only if urgent Police assistance is required.

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