Consumer’s complaint about milk that soured before expiry went unanswered by Dutch Lady’s representatives?

According to Cherie, she bought packet milk from Sheng Shiong supermarket and found out that the milk turn sour.

This is what she said on her post:

I suggest everyone to cut open all dutch lady milk before giving to kids.. I bought from shen shiong and i gave a packet to my girl. She then spit out and say ee ee.

Then i tought of pouring into the milk bottle for her. Then i realise the strawberry milk is white and when i smell it. Omg is smelly and kind of sour smell.

I called dutch lady CSO and a lady said the in charge of dutch lady was not around and leave contact. And i was asked not to throw away the spoilt milk.

And dutch lady incharge will call me back asap. It been like 3 weeks and they have not contact me and update anything. And that packet of milk still sit there stink as hell. And i just threw it away.

So dear parents please cut open packet milk before giving to kids